How AI CRMs Outperform Your Old Spreadsheet (and Why It’s Time to Ditch It)

Anita Ortiz Lubke

Published on: 19/08/2025

Still managing customer relationships with spreadsheets? It's time for an upgrade. This guide breaks down the critical limitations of traditional spreadsheets—from manual data entry errors to a lack of scalability—and showcases why AI-powered CRMs are the future. Discover how AI automates data management, enhances team collaboration, and delivers predictive insights to personalize customer experiences and boost productivity. Make the smart switch and turn your customer data into your most powerful asset.